Privacy Policy

Entry date: Feb. 15. 2024

Welcome to Herome Cosmetics B.V. ("Herome," "we," "us" or "our"). Our Privacy Policy explains how we collect, use, share and protect information in relation to our website (the "Site") and any services, tools or applications offered by Herome (collectively, the "Services"). We are committed to protecting the privacy and security of your personal information in accordance with the European Union's General Data Protection Regulation (GDPR).

This Privacy Policy applies to all users of the Site and Services, including without limitation users who are browsers, sellers, consumers, merchants and/or content contributors.

By accessing or using our Services, you signify that you have read, understand and agree to this Privacy Policy and our Terms of Use and that we collect, store, use and disclose your personal information as described in this Privacy Policy.

1. Information We Collect and How We Use It


Personal Information: When you interact with our Services, we may collect Personal Information that you voluntarily provide to us, such as your name, email address, mailing address and payment information. We use this information to fulfill your orders, communicate with you, and improve our Services.

Use Information: We collect information about how you use our Services, including but not limited to your Internet Protocol (IP) address, browser type, browser version, the pages of our Site you visit, the time and date of your visit, time spent on those pages, and other statistics. This information helps us understand user behavior, customize our Services and improve the user experience.

Cookies and Tracking Technologies: We use cookies, beacons and similar technologies to track activity on our Service, maintain security and provide relevant advertising. You can control the use of cookies at the individual browser level. If you reject cookies, you can still use our site, but your ability to use some features may be limited.

Legal Basis for Processing

We process your information under the following legal grounds:

  • Your consent;
  • The performance of the contract between you and Herome;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • For our legitimate interests, which do not outweigh your fundamental rights and freedoms.

2. Data Sharing and Disclosure

We do not sell, trade or rent your Personal Information to others. We may share generic aggregate demographic information that is not linked to Personal Information about visitors and users with our business partners, trusted affiliates and advertisers.

In specific situations, we may be required to disclose personal information in response to legal requests from public authorities, including to meet national security or law enforcement requirements.

3. Retention Period of Data

We will retain your information for as long as your account is active or as needed to provide you with the Services, comply with our legal obligations, resolve disputes and enforce our agreements.

4. Data Security

We implement a variety of security measures to ensure the safety of your personal information. However, no Internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights Under the AVG

Under the AVG, you have several rights, including the right to request access, correction, updating, or deletion of your personal information. You can also object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. To exercise these rights, please contact us at [Insert Contact Information].

6. International Transfer of Data

Your information may be transferred to, and maintained on, computers located outside your state, province, country or other government jurisdiction where data protection laws may differ from those of your jurisdiction.

7. Privacy of Children

Our Services are not intended for persons under the age of 16. We do not knowingly collect personally identifiable information from children under the age of 16.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contacting Us

If you have any questions about this Privacy Policy, please contact us at info(at)